Reviews

Mr Terry picked me up and looked to see what was wrong with the car. He was amazing and we had such a good conversation we missed the turn… this roadside assistance was one of the best experiences and I mean top tier service…

-Pauline C.

THANK YOU to this incredible team for helping us recover our vehicle after we slid into a rain drainage ditch - the showed up in a timely manner, were confident, and professional in retrieving our car. It took not only one truck, but two and the crew was incredible to work with - I hope no one else ends up in our situation, but if you do, call these guys!

-Allie S.

BEST Wrecker Service Anywhere! Big, No HUGE Thanks to Nick! He went ABOVE AND BEYOND to get the car home safe. This man worked a miracle to get the SmartCar towed and off the bed safely without the car being able to be put in neutral. Thanks CAF!

-Art L.

Excellent service. I had to get my Grand Cherokee towed for service. CAF was dispatched by Jeep customer care. They got to my vehicle very quickly and the driver was very courteous and helpful. They called with updates and I knew exactly when they’d be here. Highly recommend.

-Kyle L.

The service I received today can’t be matched by any other service, Timothy is a real superstar, from his first contact to his departure everything was explained and all questions were answered I have requested you all are to be contacted first on all my family’s vehicles and we will wait if busy. Yes they are that good.

-Richard L.

Dispatch called me just a couple minutes after my insurance requested the tow and it wasn’t long after that I heard from the driver. Joe was so kind, and he had the car loaded and off to the shop quick. Will definitely keep CAF in mind if we need a tow in the future!

-Candace D.

Very polite staff and right on time. The driver Mathew done an excellent job was very well mannered and new what he was doing. Took into consideration that my vehicle was having drive train issues and he was gentle in loading and unloading my vehicle. Professional, on time and cost effective. I highly recommend them.

-Scott S.

I got a flat in my Tesla, which has no spare. My insurance sent CAF Wrecker as my service provider, and gave me a 60-90 minute wait time. CAF was there within 15 minutes! In addition to that, my insurance company was sending me to a tire shop that was going to be closed by the time we arrived. The driver suggested I call my insurance company back and tell them he was taking me to a different location that could actually help me. Had it not been for his suggestion, it would have been a 3-4 hour ordeal trying to get me home. I am so appreciative for his knowledge and help!

-Noel G.

I got a flat on the highway driving to a family event. I called AAA and within the hour Brian from CAF Wrecker came out. I was a bit anxious and He was extremely gracious helpful and informative. He talked me through everything he was doing, answered my questions and continued to assure me with what he was doing I would be safe. He gave me options for follow up for my car and I felt equipped and safe to drive home. He was really really great!

-Kara L.

Coming back from Florida to home in Tennessee my junk Kia died on the interstate. Called our insurance and they dispatched CAF wrecker to us. They got to us in less than 20 minutes which was a complete surprise because other times with other companies it has taken forever. They let us park our car at their shop overnight, without charging us! Even helped get it on our trailer when we come back the next day. Great bunch of guys and ladies, and we highly recommend to anyone! Thanks again, you are very much appreciated!

-Tracy C.

Roadside assistance to change a flat tire. Michael was prompt, courteous, and helpful. Took care of everything, made sure I knew how to drive home on a donut, even pointed out where my tire was damaged and the best method for fixing it.

-Christina A.

Wow! EXCEPTIONAL service from the word GO. Polite,informative and super quick first phone call. Adam was there in 10 min flat with gas. He was on point,smiling and so so polite. He restored my faith and showed me that real men/honest men are still in this world. Ive had a rough couple of weeks and THIS/Adam made me smile and know that my God is still in control. Thank you CAF wrecker staff and most of all Adam. There is no other company in my opinion. THANK YOU SO MUCH.

-Amanda B.

Had to get our vehicle towed for service through AAA. CAF came to our rescue very quickly. The driver was really helpful and friendly. We’re very thankful!

-Lindsey C.

These guys are always professional and helpful. They also treat you like a person and not another number. Jojo was awesome and very good at what he does.

-Donnie H.

Mr Terry picked me up and looked to see what was wrong with the car. He was amazing and we had such a good conversation we missed the turn… this roadside assistance was one of the best experiences and I mean top tier service…

-Pauline C.

CAF Wrecker out of Hendersonville really came through for us. Terry, the tow truck driver, was a true pro—you could tell it wasn’t his first rodeo getting my truck out of a tough spot. The whole experience was stressful, but CAF made it so much easier with great dispatch (LeAnn!!!!!), follow-up, timeliness, and professionalism. Couldn’t have asked for a better experience. Thanks again, CAF!

-Kirt C.